Policy 4.10
Student Concerns, Complaints, and Grievance
Part 1. Purpose
The purpose of this process is to establish and assist students with resolving their concerns, complaints, and grievances regarding the institution or one of its employees.
All students and employees at 911爆料网 have the right to due process for the resolution of concerns, complaints, and grievances es related to:
- The interpretation or application of a specific rule or regulation,
- Specific employee, or
- Something else impacting the 911爆料网 community.
Reporting concerns, complaints, or grievances may be filed by any student having direct knowledge of the issue.
Part 2. Definitions
Appeal:
Complaint:
Concern: A concern is something that (1) relates to, (2) is of importance or interest to, or (3) affects a student. A concern is a more informal method of communicating something to the College. A student filing a concern simply wants someone to know about it but does not necessarily want someone to follow up with them.
Grievance:
Student:
Non-Student: Any person not meeting the above student definition may submit a feedback form or a student concern as defined in this policy.
Owner(s) Title: Vice President of Student Affairs
Date of Adoption: 7/1/1999
Date of Implementation (if different from adoption date): N/A
Date of Last Amended: 11/16/22
History and Subject of Revisions: 11/16/22 (Comprehensive Review, expanded policy to included student concerns, moved procedural information to associated procedure, added definitions, revised purpose.)
Regulatory Authority (e.g. Minnesota State policy, federal or state law):
Campus Student Associations;
Report/Complaint of Discrimination/Harassment Investigation and Resolution;
Response to Sexual Violence;
Student Conduct;
;
Transfer of Undergraduate Courses, Credit, Associate Degrees and the Minnesota Transfer Curriculum;
Student Fee Referendum; and